Save time by managing your account at anytime from anywhere. Here are some of the ways SmartHub will put you in control of your account.
How Can Smarthub Help You Control Your Account?
Our SmartHub web portal or mobile app will keep you informed and will show you where to save time and money on your bills.
Billing & Payments
No more waiting for your bill to arrive in the mail, access your bill at anytime from anywhere. Save time with easy payment options to avoid late fees and service interruptions.
Alerts & Notifications
Stay informed on important account events via email or text messages. Receive the information you need to make the right decisions about your account.
Paperless Billing
What if you could save some time and a tree at the same time? Activate SmartHub paperless billing, an eco-friendly way to instantly access your bill.
Usage Monitoring
Track and compare energy usage trends.
SmartHub gives you complete control over your account by giving you the tools that deliver the right information at the right time so you can make the right decisions about your account.
What Do You Need to Register for Smarthub?
You will need an email address. This email will be used to send you notifications and alerts.
You will also need your new account number. You can find your new account number on your bill.
Have Questions or Need Assistance?
If you have any questions, you may contact us by emailing us or calling (253) 857-5950.
Visit our SmartHub support page.
Important Dates & Information
On October 2, 2023, we’ll be launching our new SmartHub app and billing layout. This new system features many benefits for our members. The process of switching over to the new system will create a few key dates you should know:
September 26th Through October 2nd
- Our current payment systems will no longer be available starting on Tuesday September 26, 2023. That’ll effect any members that use our online payment solution for payments, auto-pay and paperless billing.
- Cash and check payments can be made in our lobby, dropbox and/or drive-up window.
- Payments will not post to your account until the new system is in place. Because of this transition, late charges will be waived during this time.
October 2nd: SmartHub is Live!
After we launch on October 2nd, please visit our SmartHub support page.
You’ll find links and instructions on how to manage your account like never before through our web portal or mobile app.