We have four billing cycles depending on the substation you are fed from.
- Week 1 = Gig Harbor
- Week 2 = Narrows and Artondale
- Week 3 = Minter, Lodholm and Purdy,
- Week 4 = Vaughn and Lakebay.
Bill/Payment/Assistance
Click on Manage Account and log in or register to log into your account. Identify the account you want to make paperless and click on My Profile and then Paperless Options. Select Yes and hit Save Changes.
Yes. During heating season (November through April) we sponsor Project Help, a community funded energy assistance program for local low-income residents. We can also supply you with other agency phone numbers.
You can pay in person at our business office at 13315 Goodnough Drive Northwest Monday through Friday from 8 a.m. to 4:30 p.m. We have a drive-up window open the same hours. There is also a drop box at the drive-up window for after-hours payments.
No. However, you are allowed to create and manage your own budget payment plan using our online automatic payment system. Be sure to watch your actual balance due on your bill to ensure that your budget amount is correct for the amount of energy you use.
It could be due to differences in electric lifestyles. Your neighbor’s home may have fewer occupants, less square footage or more insulation. Top 5 Energy Users in Your Home (PDF) shows how to most effectively lower your energy use and costs. Also, for a free online analysis of your home’s energy efficiency and an estimate of how much you might save by upgrading, try our home energy use calculator.
This is a very confusing situation. The fact is, an empty house can consume as much energy as a full one. An empty house kept at 5º will not use much less energy than an occupied house kept at 6º. Clothes drying, cooking, baths and even body heat all contribute heat energy.