We have four billing cycles depending on the substation you are fed from.
- Week 1 = Gig Harbor
- Week 2 = Narrows and Artondale
- Week 3 = Minter, Lodholm and Purdy,
- Week 4 = Vaughn and Lakebay.
Bill/Payment/Assistance
Click on SmartHub and log in or register to access your account. Identify the account you want to make paperless and click on Settings then Paperless Billing
Yes. During heating season (November through April) we sponsor Project Help, a community funded energy assistance program for local low-income residents. We can also supply you with other agency phone numbers.
You can pay in person at our business office at 13315 Goodnough Drive Northwest Monday through Friday from 8 a.m. to 4:30 p.m. We have a drive-up window open the same hours. There is also a drop box at the drive-up window for after-hours payments.
Yes. You must be in service for a minimum of 12 months at your address to establish your average monthly consumption. Please contact Member Services in March if you are interested in budget billing.
It could be due to differences in electric lifestyles. Your neighbor’s home may have fewer occupants, less square footage or more insulation. Top 5 Energy Users in Your Home (PDF) shows how to most effectively lower your energy use and costs. Also, for a free online analysis of your home’s energy efficiency and an estimate of how much you might save by upgrading, try our home energy use calculator.
This is a very confusing situation. The fact is, an empty house can consume as much energy as a full one. An empty house kept at 5º will not use much less energy than an occupied house kept at 6º. Clothes drying, cooking, baths and even body heat all contribute heat energy.