{"id":35861,"date":"2021-12-01T07:00:28","date_gmt":"2021-12-01T15:00:28","guid":{"rendered":"https:\/\/www.penlight.org\/?p=35861"},"modified":"2021-12-01T07:00:28","modified_gmt":"2021-12-01T15:00:28","slug":"opt-in-for-outage-reporting-by-text-message-2","status":"publish","type":"post","link":"https:\/\/www.penlight.org\/opt-in-for-outage-reporting-by-text-message-2\/","title":{"rendered":"Opt in for Outage Reporting by Text Message"},"content":{"rendered":"<p>Storm season is here. With it comes the chance of power outages. While PenLight\u2019s system reliability remains among the highest in the nation, falling trees and limbs during bad weather can cause an interruption in service.<\/p>\n<p>If you haven\u2019t done so already, update your account to include your mobile phone. Then you can enroll in our Outage Text Reporting program. With just a one-word message, we will know if your house goes dark.<\/p>\n<p>Here\u2019s how to enroll:<\/p>\n<ul>\n<li>During regular business hours, call Member Services at <a href=\"tel:+1-253-857-5950\">(253) 857-5950<\/a> to update your account.<\/li>\n<li>You can also update your account any time of day or night online at penlight.org.\n<ul>\n<li>From the main menu, select \u201cAccount &amp; Member Services\u201d and then select \u201cUpdate Account.\u201d Be sure to have your account number handy. Your account will reflect your changes the next day.<\/li>\n<\/ul>\n<\/li>\n<li>Then from your mobile phone, text \u201cpenlight\u201d to 85700.<\/li>\n<li>You will get a response that asks you to confirm your service address.<\/li>\n<li>Follow the directions to confirm your address, and you will be enrolled in Outage Text Reporting.<\/li>\n<li>Save 85700 in your phone\u2019s address book as PenLight\u2019s outage texting number.<\/li>\n<\/ul>\n<p>Once you\u2019re enrolled:<\/p>\n<ul>\n<li>Save 85700 in your cellphone contacts as \u201cPenLight Outage Report System.\u201d<\/li>\n<li>If your power goes out, text the word \u201cout\u201d to 85700.<\/li>\n<li>You will receive a response that asks you to confirm your service location.<\/li>\n<li>Once you respond, your outage will be reported, and you should receive a confirmation reply.<\/li>\n<\/ul>\n<p>You can opt out of the Outage Text Reporting program at any time by sending the word \u201cstop\u201d to 85700.<\/p>\n<p>Visit our <a href=\"https:\/\/www.penlight.org\/power-outages\/outage-updates\/\">Outage Updates page<\/a> for more information on outage reporting.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Storm season is here. With it comes the chance of power outages. While PenLight\u2019s system reliability remains among the highest in the nation, falling trees and limbs during bad weather can cause an interruption in service. If you haven\u2019t done so already, update your account to include your mobile phone. Then you can enroll in [&#8230;]\n","protected":false},"author":24,"featured_media":35862,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[375,374],"tags":[],"_links":{"self":[{"href":"https:\/\/www.penlight.org\/wp-json\/wp\/v2\/posts\/35861"}],"collection":[{"href":"https:\/\/www.penlight.org\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.penlight.org\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.penlight.org\/wp-json\/wp\/v2\/users\/24"}],"replies":[{"embeddable":true,"href":"https:\/\/www.penlight.org\/wp-json\/wp\/v2\/comments?post=35861"}],"version-history":[{"count":0,"href":"https:\/\/www.penlight.org\/wp-json\/wp\/v2\/posts\/35861\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.penlight.org\/wp-json\/"}],"wp:attachment":[{"href":"https:\/\/www.penlight.org\/wp-json\/wp\/v2\/media?parent=35861"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.penlight.org\/wp-json\/wp\/v2\/categories?post=35861"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.penlight.org\/wp-json\/wp\/v2\/tags?post=35861"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}