Providing reliable electricity today means more than maintaining poles and power lines. It also means protecting the digital systems that help deliver power safely and efficiently. At PenLight, cybersecurity is an important part of keeping service reliable and safeguarding member information.
PenLight uses secure systems and industry best practices to protect operational technology and member data. These measures help reduce the risk of unauthorized access and ensure critical systems continue to operate as designed. Cybersecurity protections are monitored and updated regularly as threats evolve.
While PenLight takes extensive steps behind the scenes, members also play a role in protecting their information. We encourage members to use strong passwords, be cautious of unexpected emails or phone calls, and verify communications that request personal or payment information. PenLight will never ask for sensitive information through unsolicited messages.
Cybersecurity is an ongoing effort, and PenLight remains committed to protecting both our systems and the members we serve. By combining strong security practices with informed members, we help ensure a safe, reliable energy future for our community.