As part of our commitment to our members, we want to remind you about our Medical Necessity process, formerly known as Life Support:
- What it means: If you or a household member depends on electrically powered medical equipment–oxygen concentrators, ventilators, dialysis machines, etc. – please let us know. 62600
- Your responsibility: We strongly encourage you to maintain your own emergency backup power, such as a battery, generator, or other backup system capable of running essential equipment during an outage.
- How to enroll: If you haven’t enrolled or need to update your information, please contact Member Services at (253) 857-5950.
- What we’ll do: In the event that we need to schedule an outage for maintenance or repairs, we will notify you in advance so that you will have the relevant information and can prepare.
- Important note: Due to system limitations, Peninsula Light Company is not able to provide priority response to members dependent on electrically powered medical equipment in the restoration process. This makes it imperative that members with medical necessity take precautions in case the power is out for extended periods of time. 16160