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PenLight's COVID Member Assistance Recovery Response
2020-04 Resolution Approving Expansion and Extension of Member Assistance Program (SIGNED)

Prepay: How and when will I be notified if my balance is low?

Posted on April 14, 2016June 15, 2017 by Charlie Stanley

You have four options: (1) email, (2) text, (3) automated phone call, or (4) all three.  The following notifications will be sent to you:

  • Low balance at seven days, three days, or one day of remaining power
  • Daily balance notifications
  • Negative balance and pending disconnect
  • Payments and adjustments.
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  • About
    • PenLight History
    • The Seven Cooperative Principles
    • Service Territory
    • Jobs
    • Benefits of Working for PenLight
    • Bylaws and Policies
    • Voices for Cooperative Power
    • Board of Directors
    • Rate Schedule
    • Rate Schedule Classifications
    • Heating Degree Days
    • Meter Upgrade Project
  • Account & Member Services
    • Apply New Service
    • Membership Application
    • Member Services Fee Schedule
    • Payment Options
    • Discounts
    • Update Account
    • Project Help
    • Move Out / Disconnect Service
    • Letter of Credit
    • Proof of Residency Request
    • Frequently Asked Questions
  • Power Outages
    • Outage Map
    • Outage Updates & Reporting
    • Power Restoration Process
    • Power Outages- Life support
    • What to do During a Power Interruption
    • Power Outage Safety
    • Downed Power Lines
    • Emergency Preparedness
    • Surges and Surge Protection
    • Grounding
    • Point-of-Use Surge Suppressors
  • Energy Services
    • Energy Efficiency Incentive Programs
    • Energy Efficiency
    • Electric Vehicles
    • Power Resources
    • Net Metering and Renewable Credit
    • Solar Energy
    • Harvest Wind
    • Renewable Option Program
    • Electrical Safety
  • Engineering
    • New Construction Hook-ups
    • Altered Services
    • Easement Information
    • Mobile Home Hook-ups
    • Meter Standards
    • Power Reliability
    • Vegetation
  • Water Services
    • Water Quality Reports
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  • FAQs
  • Jobs
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