Prepay: How and when will I be notified if my balance is low?

You have 4 options:

• Email
• Text
• Automated phone call
• Or all of the above

The following notifications will be sent to you:

• Low Balance
  Starting at 7 days and daily thereafter until a payment is made to bring the balance above the 7-day threshold or service is disconnected for a negative balance
• Negative Balance and Pending Disconnect
• Payments and Adjustments