Why are all new and modified services required to be placed underground?

In 1993, the Board of Directors approved the requirement that all new and modified services are required to be placed underground. Surveys of our membership have supported this requirement in an effort to provide more reliable and aesthetically pleasing service to our membership. The majority of service-related outages have been attributed to trees falling on […]

How do I schedule a new service hookup?

All new construction projects, including new service hookups, are initiated through our Engineering Department, which releases projects to the Operations Department once all the requirements are met. Service hookups are automatically scheduled unless the Engineer has noted other types of arrangements, such as Customer to coordinate, pre-construction meeting required, etc.